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Aconvenience store,convenience shop,bakkal,bodega,corner store,corner shop,superette ormini-mart is a smallretail store that stocks a range of everyday items such asconvenience food,groceries,beverages,tobacco products,lottery tickets,over-the-counter drugs,toiletries,newspapers andmagazines under one roof.[1][2][3][4]
In somejurisdictions, convenience stores (such asoff-licences in the UK) are licensed to sellalcoholic drinks, although many other jurisdictions limit such beverages to those with relatively low alcohol content, likebeer andwine. The stores may also offermoney order andwire transfer services, along with the use of afax machine orphotocopier for a small per-copy cost. Some also sell tickets or recharge smart cards, e.g.Opus cards inMontreal, Canada, or include a smalldeli.[5] They differ fromgeneral stores and village shops in that they are not in arural location and are used as a convenient (hence their common name) supplement to larger stores.
A convenience store may be part of agas/petrol station, so customers can purchase goods whilerefuelling their vehicle.[2] It may be located alongside a busy road, in anurban area, near arailway or railroad station or other transport hub. In some countries, convenience stores have longshopping hours and some remain open 24 hours.
Convenience stores often charge significantly higher prices than conventionalgrocery stores orsupermarkets, as they buy smaller quantities ofinventory at higher per-unit prices fromwholesalers. Customers benefit from their longer opening hours, more convenient and greater number of locations and shorter cashier lines.[6]
A convenience store may also be called abodega (New York City),carry out, cold store, corner shop,corner store (many parts of English-speaking Canada and New England),mini-market,mini-mart, party store (Michigan),deli ormilk bar (Australia),dairy (New Zealand),superette (France, New Zealand, parts of Canada, and in parts of the US), aspäti (from 'spätkauf' (lit. 'buy-late') in Germany, abakkal in Turkey, akonbini in Japan, based on the English loanword 'convenience',dépanneur ordep (used in Canada, primarilyQuebec, in both English and French.[7] It is aloanword from the French 'troubleshooter').[8][9]
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Various types include, for example, liquor stores (off-licences-offices), mini-markets (mini-marts), general stores or party stores. Typically confectionery (sweets, ice cream, soft drinks), lottery tickets, newspapers and magazines are sold, although merchandise varies widely from store to store. Unless the outlet is aliquor store, the range of alcoholic beverages is likely to be limited (i.e. beer and wine) or non-existent. Most stores sell cigarettes and other tobacco products (e.g.cigarette papers, pipe tobacco,cigars ande-liquid fore-cigarettes). In many North American jurisdictions, tobacco products comprise the greatest portion of gross sales at convenience stores, between 25%[10] and 35%.[11]
Varying degrees of food and grocery supplies are usually available, from household products to prepackaged foods like sandwiches and frozenburritos. Automobile-related items—such as motor oil, maps and car kits—may be sold. Often toiletries and other hygiene products are stocked, as well as sanitary products andcontraception. Stores may carry apparel, home furnishings, CDs, and DVDs. Some stores offer money orders and wire transfer services. They may carry small appliances, as well as other household items such as coolers and backpacks. Convenience stores have also been known to carry candles, stationery, artwork, and crockery.
Many convenience shops offer ready-to-eat food, such as breakfast sandwiches and fry-ups. ThroughoutEurope, it is now common for convenience stores to sell freshFrench bread (or similar). A process of freezingparbaked bread allows easy shipment (often fromFrance) and baking in-store. Some shops have adelicatessen counter, offering custom-made sandwiches andbaguettes. Others have racks offering fresh delivered or bakeddoughnuts from local doughnut shops. Some shops have a self-servicemicrowave oven for heating purchased food.
Fast food items are often available, with stores offering such food either under its owner banner or in partnership with a fast-food chain maintaining a counter in the store. To save space, food is not prepared in the store. Instead, these counters offer a limited menu of items delivered several times a day from a local branch of the restaurant, with items intended to be served hot either kept hot under a warming device or reheated as ordered.
Convenience stores may be combined with other services, such as general stores and pawn shops, a ticket counter for purchasing railway tickets,a post office counter, or gasoline pumps. In Asian countries likeJapan orTaiwan, convenience stores are more common because of the higher population density. They are found with gasoline and train stations, but also can be stand-alone stores. Items such as soft drinks or snacks, hot dogs, sausages and fish cakes can be found in these stores. Delicatessens are absent; instead, pre-made sandwiches are available. Non-consumables such as magazines are also sold, but to a lesser degree. Many convenience stores have a beverage fountain that offers coffee, soft drinks, and frozen beverages.
Stores often stockfast-moving consumer goods; items with a high turnover are preferred over items with a lower sales rate. The smaller convenience stores typically have few perishable items because it is not economically viable to rotate perishables frequently with a low number of staff. Smaller convenience stores also do not generate the business needed to sustainfood spoilage rates typical ofgrocery stores orsupermarkets. As such, products with a longshelf life are the rule, unless a product is specifically aimed at attracting customers on the chance they may buy something profitable, too.[citation needed]
Although larger, newer convenience stores may have a wide range of items, the selection is still limited compared to supermarkets, and in many stores only one or two choices are available. Prices in a convenience store are often higher than those at asupermarket, mass merchandise store or auto supply store, as convenience stores order smaller quantities ofinventory at higher per-unit prices from wholesalers. Some convenience stores are similar to corner markets, but often have less variety in food.
Product containers in a convenience store are often smaller with reduced product quantity to allow more products on the store shelves. This reduces the apparent cost differences between full-size packaging in supermarkets. Reduced packaging also reduces waste when a traveller such as a hotel guest does not want to or cannot carry leftover product with them when they depart.
The average U.S. convenience store has a sales area of 2,768 square feet (257.2 m2). New stores average about 2,800 square feet (260 m2) of sales area and about 1,900 square feet (180 m2) of non-sales area—a nod to retailers recognising the importance of creating destinations within the store that require additional space—whether coffee islands, food service areas with seating, or financial services kiosks. Convenience stores have expanded their offerings over the last few years, with stores becoming a part-supermarket, restaurant, gas station and even a bank or drug store.[12]
In the United States, convenience stores are sometimes the only businesses near aninterstate highway exit where drivers can buy any kind of food or drink for miles. Most of theprofit margin from these stores comes from beer, liquor and cigarettes.[13] Although those three categories themselves usually yield lower margins per item, the sales volume in them generally compensates for it.[citation needed] Profits per item are much higher on deli items (bags of ice, chicken, etc.), but sales are generally lower. In some countries, convenience stores have longershopping hours, some being open 24 hours.
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The Australasian Association of Convenience Stores (AACS), the peak body for Australian convenience stores, defines a convenience store as a "retail business with the primary emphasis placed on providing the public with a convenient location to quickly purchase from an array of consumable products, predominantly food and beverages, services as well as petrol." The product mix includes: food to go, beverages, dispensed/barista coffee, snacks (including confectionery), tobacco, basic groceries, ice, petrol and carwash. Stores may offer services such as ATMs, "click & collect", gas bottle exchange, money transfer and lottery tickets. A key feature of convenience stores is their extended hours of operation. Many are open 24 hours a day, seven days a week.
The majority of convenience stores in Australia are small businesses, being either independently owned or operated under franchise or licence agreement. The industry comprises over 6,000 stores and employs well over 40,000 people as of mid-2018. The Australian convenience channel merchandise sales are valued at $8.4 billion (excluding petrol sales) according to the AACS State of the Industry Report 2017. Australia has a flourishing convenience industry with a number of well-known convenience brands including:7-Eleven,Ampol,NightOwl, Ezymart,BP, APCO,Reddy Express,OTR,Viva Energy,Freedom Fuels andPuma Energy.
Alimentation Couche-Tard Inc., which operates Couche-Tard, Provi-Soir, Dépanneur 7,Circle K,Mac's, Winks, andBecker's, is the largest convenience store chain inCanada and receives its products through Core-Mark International, a North American distribution company specializing in fresh convenience.[14] Another large chain isQuickie Mart (whose name predates the fictitious "Kwik-E-Mart" featured onThe Simpsons). The world's largest convenience retailer,7-Eleven, has about 500 Canadian locations fromBritish Columbia toOntario. Worldwide, the highest number of the chain'sSlurpee beverages are sold inWinnipeg,Manitoba and the city has been awarded the title of the "Slurpee Capital of the World" for many years running.[15] Marketing itself as "more than just a convenience store", there are over 260 Hasty Market locations throughoutOntario and one inBritish Columbia.
In addition to chain convenience stores, there are also many independently owned convenience stores in Canada.
Convenience stores are also commonly referred to as "corner stores", "mini-marts" or "variety stores" in some regions of Canada. In the French-speaking province ofQuebec, a convenience store is known as a "dépanneur" or "dep" for short, even among some when speaking in English.[16]
Chilean convenience stores are typically found at gas stations in most urban and near-urban areas on highways. Examples include Punto/Pronto (owned byCopec), Spacio 1 (Petrobras, formerly called Tigermarket and On The Run beforeEsso Chile was owned by Petrobras), Va y Ven (Terpel), Upa!, Upita! and Select (fromShell).
Other brands operating mostly in downtowns and middle- to upper-class neighborhoods are Ok! Market (owned by Unimarc), Big John andOxxo (owned byFEMSA) and some small-scale "minisupermercados" akin tomom and pop stores.
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InCosta Rica, family-owned and operated convenience stores calledpulperías have been common since the 1900s, and there are many of those stores in every neighbourhood.
In the 2010s, modern convenience stores were introduced, mainly by the AMPM company. Competitors launched brands such as Musmanni Mini Super (a chain of bakery stores promoted to convenience stores), Vindi (operated by AutoMercado supermarket company) and Fresh Market (operated by AMPM in a format appealing to prosperous neighborhoods).
InFinland, convenience stores are referred to as kiosks, except for those found inside service stations, which are referred to simply as stores. The biggest convenience store chain isR-Kioski, with over 560 kiosks across the country, which are all franchise-licensed businesses. There are some independent convenience stores that use the word Kymppi or number 10 in their business name, which is reminiscent of a former large convenience store chain called 10-Kioski, which vanished around the early 2000s. Kymppi is a spoken colloquial word for number 10 ("kymmenen") in Finnish.[citation needed]
Smaller towns often have independent kiosks. Convenience stores at service stations are run by either the station's parent oil company such asShell or by either of the two major retail corporations in Finland,Kesko orS Group. Virtually all staffed service stations have a small convenience store.[citation needed]
InFrance chain convenience stores are referred to as "supérettes", implying they are mini-supermarkets. Brands include Carrefour City, Casino Shop, Coccimarket, Daily Monop', Franprix, G20, Leader Price Express, Marché Plus, Sherpa, Sitis, Spar, Utile, Vival... (seeMagasin de proximité [fr]).
Some other, independent convenience shops are referred to as "Arabe du coin [fr]" – "Arab on the corner", due to manyArabic-speaking immigrants form Northwest Africa who work in this sector of the economy. These shops often stay open later than the "épiceries" or groceries, even on public holidays. Shop owners consider the name improper,[citation needed][17] especially those who come from other ethnic groups, includingImazighen. (SeeArabe du coin [fr] for more details on their ethnic origins.)
Berliners lovingly refer to the small neighbourhood shops with late opening times found throughout the city (often operated by families with immigrant roots, akin to France) asSpäti (translating to "Lat(e)y", derived fromSpätkauf, "late purchase").
InNorth Rhine-Westfalia people call the same kind of shop eitherKiosk, like the Finnish, (using the word in a way differing from the rest of Germany, where "Kiosk" usually means only stall-like buildings or other very small window-selling shops which are not entered by customers and which sell either newspapers and magazines or snacks and cigarettes, or a combination of these, but no household goods) orTrinkhalle ("drinking hall"), although they are not pubs, as the name might suggest.
A name used for market stalls and also in some regions for little shops isBüdchen (fromBude, "stall, hut, room"); where no special local name for them exists, often just the equivalents of "small shop" or "corner shop" are used ("der kleine Laden/ dasLädchen/ das Lädchen an der Ecke").
Snack shops integrated into petrol stations can also have long opening hours, but in contrast to the neighbourhoodSpäti-type shops, petrol station shops nowadays are usually part of large retail chains.
"Tante-Emma-Laden [de]" (aunt-Emma-shop) is used as a nostalgic term for old-fashionedgeneral stores (typically family owned), the historic predecessors of modern discounters and supermarkets which they were replaced by (similar tomom-and-pop stores).[18][19][20]
New-generation convenience stores in Greece represent a growing retail format that blends elements of traditional mini-markets,kiosks, cafés, and supermarkets. These hybrid stores are typically small to medium-sized and offer a wide range of products and services, often operating 24/7. The model has gained significant popularity in urban areas, particularly in cities likeThessaloniki andAthens, and is expanding nationwide.
Historically, everyday consumer needs in Greece were met by a combination of small kiosks (peripteron), neighborhood grocery stores, and larger supermarket chains. However, changes in urban lifestyles, consumer preferences for convenience, and increased demand for extended operating hours led to the emergence of a new retail model: the multi-purpose convenience store.
These stores typically combinef food and beverage retail (snacks, soft drinks, alcohol,cigarettes), coffee and takeaway services, packaged goods and basic groceries, personal care items. Occasionally, services such as parcel pick-up/drop-off or bill payments. Most stores follow a self-service layout, modern branding, and emphasize speed, accessibility, and affordability. Most include in-store coffee stations with branded blends.
The rise of this new retail format is best illustrated by brands such as 4all Stores based in Thessaloniki, now operating over 140 locations across Greece. Combines coffee service, mini-market goods, and convenience store items. Known for aggressive franchising and expansion into Athens.
The Greek convenience retail sector has grown substantially in recent years, both in terms of store count and revenue. According to industry estimates the small-format retail sector reached an estimated €5.15 billion turnover in 2023.[21]
These stores have become a key part of the daily urban routine, especially for younger consumers and working professionals. They have gradually replaced the role of the traditional kiosk (peripteron) and psilikatzidikon, adapting to new lifestyles while maintaining accessibility and affordability.
InIndia, "mom-and-pop" convenience stores are calledkirana stores and constitute part of the traditional food retail system.[22] Kirana are typically family-owned stores that operate in fixed locations and carry both basic food and non-food items.[22]
Supermarket-styled convenience stores inIndonesia (commonly known as "minimarket") are mostly scattered around the towns. Due to local government restrictions in Indonesia, usually convenience stores may only be built at least 500 meters (1,600 ft) from the nearest traditional market.[23] This allows traditional markets to continue selling local goods, but also greatly lowers the opportunities for profit by those who seek to build or own a convenience store by reducing the eligibility of property to be developed into a convenience store. This is especially true in small towns and rural areas. As a result, convenience stores in rural areas are often built side-by-side or at maximum within 50 meters (160 ft) of each other.
The two major national convenience store chains in Indonesia areIndomaret andAlfamart, both of which serve almost all areas within the country with around 22,000 and 18,000 stores in 2023, respectively.[24] Foreign chains likeFamily Mart,Circle K orLawson, on the other hand, have their stores in big cities and cater to a specific lifestyle instead of focusing on "convenience". To be classified as a convenience store, the store should occupy no more than 100 square meters (1,100 sq ft) of service area; in some local residences, the limit is 250 square meters (2,700 sq ft).
The Indonesian government also regulates the convenience store license process, so it can only be bought by franchisees, using a different name and different brand, or classifying it ascafeteria.[25] A convenience store with a cafeteria license is only allowed to sell a maximum 10% of its service space for non-food/beverages product. This type of convenience store often puts lawn chairs and a desk as a decoy in front of their stores, while offering the same range of products as a holder of a mini market license.
There are also many small neighborhood stores, known astoko kelontong orwarung. Some are sponsored by a network of stores, mostly owned by cigarette companies (such as DRP byDjarum, GGSP byGudang Garam, KPP byKT&G, or SRC bySampoerna) or tech companies (such as MitraBukalapak or MitraTokopedia).
Indomaret and Alfamart itself are also offered as options for online payment methods, offering conveniences of transactions without needing to use internet banking, ATM, or debit and credit cards. Customers will have to select Alfamart or Indomaret as their payment option, and they will have to complete the payment with the store's cashier[26]
InIsrael, a convenience store is often called a makolet (מכלת). Many convenience stores in Israel are open 24/6, and are closed on Saturday forShabbat.
Convenience stores (コンビニエンスストア,konbiniensu sutoa), often shortened tokonbini (コンビニ), developed at a tremendous rate inJapan.7-Eleven Japan, while struggling to localize their service in the 1970s to 1980s, evolved itspoint of sale-based business, until ultimately,Seven & I Holdings Co., the parent company of 7-Eleven Japan, acquired 7-Eleven (US) fromSouthland Corporation in 1991. Japanese-style convenience stores also heavily influenced those stores in otherAsian regions or countries, such asMainland China,Taiwan,Thailand, andSouth Korea.[27]
Convenience stores rely heavily on the point of sale. Customers' ages and gender, as well as tomorrow's weather forecast, are important data. Stores place all orders online. As store floor space is limited, they must be careful in choosing what brands to sell. In many cases, several stores from the same chain do business in neighboring areas. This strategy makes distribution to each store cheaper, as well as making multiple deliveries per day possible. Generally, food goods are delivered to each store two to five times a day from factories. Since products are delivered as needed, stores do not need large stock areas.[28]
According to the Japan Franchise Association's data for July 2021, there are 55,931 convenience stores in Japan.[29] 7-Eleven leads the market with 12,467 stores, followed by:Lawson (9,562) andFamilyMart (7,604). Other operators includeCircle K Sunkus (acquired by Family Mart in 2016; now defunct),Daily Yamazaki,Ministop,Am/Pm Japan (acquired by Family Mart in 2009; now defunct),Poplar, Coco Store (acquired by Family Mart in 2015; now defunct) and Seicomart. Many items available in larger supermarkets can be found in Japanese convenience stores, though the selection is usually smaller. As well, the following additional services are also commonly available:
Some stores also sell charging service forelectronic money and ATM services forcredit card orconsumer finance. Items not commonly sold include:Slurpees,lottery tickets,car supplies andgasoline.[30]
Konbini also offer customers the option of makingkonbini payments (often also referred to as justkonbini), an offline payment solution that allows customers without credit or debit cards to make online purchases. A consumer can buy online services or goods, such as video games onSteam[31] or tickets for events. By selecting konbini as payment method at the checkout, the consumer receives a unique transaction code with an expiration date. Depending on the brand (i.e. 7–11 is slightly different from Family Mart), consumers will have to go to any convenience store and finalise the purchase, which can be either at the cashier or at the kiosk. Multiple providers offer konbini as checkout option for foreign companies selling online in Japan, such asAdyen, Degica andIngenico ePayments.
In 1974, Japan had 1,000 convenience stores. In 1996, Japan had 47,000 convenience stores and the number was increasing by 1,500 annually. Peter Landers of theAssociated Press said that the computerised distribution system allows Japanese convenience stores to stock a wider variety of products, allowing them to be more competitive in the marketplace. Because of this technology and the consequent ease of maintaining the right amount of stock, Japan can support one convenience store for every 2,000 people, while in the United States it is one per 8,000 people. Another contributing factor to the widespread proliferation of convenience stores is that, because Japan has a lower crime rate, store owners are not reluctant to keep stores open at late hours in the night and customers are not reluctant to shop during those times.[32]
InKazakhstan, convenience stores are often referred to asдүкендер (dukendеr), which translates to "stores" or "shops" in Kazakh. Specifically, convenience stores offering a wide range of groceries and everyday items can beкүнделікті тауарлар дүкені (qosymsha dukender), meaning "daily goods store".
Major convenience store chains like Magnum, Small, Atak, Dostyk, Alser, Ramek, Svetofor, and Maxi dominate the retail landscape, offering a wide variety of products such as groceries, beverages, snacks, and housold essentials. Magnum is one of the largest, known for its affordability and wide selection, with stores acrossAlmaty andAstana.[33] Small provides a quick shopping experience with a focus on fresh food, while Atak is recognized for its budget-friendly prices and broad range of everyday items. Dostyk stands out for its emphasis on quality and local products, attracting loyal customers. Alser offers a convenient shopping experience with competitive pricing, and Ramek has grown in popularity due to its focus on fresh goods. Svetofor and Maxi cater to customers looking for discounted prices and a variety of options, with Svetofor offering large store formats for more extensive product selections.
InMalaysia,7-Eleven is the market leader in convenience shops, with over 2,000 shops.[34][35] Other convenience shops in the country aremyNEWS.com,99 Speedmart,KK Super Mart, Quick and Easy and MyMart (owned byMydin). FamilyMart is also found in Malaysia and as of July 2020, has opened its 200th store[36] in Malaysia with the goal of opening 1,000 stores by 2025, bringing the 'konbini' concept to Malaysia.[37]
Convenience stores are very popular among Malaysians, especially urban dwellers inKuala Lumpur or other populated towns likePenang where the population density is higher. Its 24/7 policy allows Malaysians to have easy access to necessities or as an alternative hang-out area, especially since Malaysians love to go out for midnight supper at mamaks and eateries that also open late at night, as more and more Malaysians are beginning to work or go out late. The availability of fresh hot food or cold premade food is popular among young workers with less time to prepare food for themselves, as many have irregular work hours, especially in the city. It also eases the burden of families. Many Malaysians also enjoy the seasonal food that these stores provide. These stores can be found almost anywhere, especially in areas with a higher population density, such as city centres, condominiums, apartment complexes, office areas, residential areas, shop lots and petrol stations, although the store density is as high as Taiwan or Japan.[citation needed]
Items sold at such convenience shops usually range from pre-made local food like nasi lemak, onigiri, buns, snacks, toiletries, drinks, a limited amount of alcohol, newspapers, magazines, slushies, cup noodles, ice cream, hot food,oden, game reload and mobile top up cards. Some also have the service of reloading Touch N' Go cards or ATMs. Most have a microwave oven and hot water boiler to heat food. Some have seasonal and limited food, desserts or special imported products and items, like FamilyMart importing strawberry Coca-Cola from Japan.[citation needed]
Malaysia has sundry shops that sell daily items and perishables at lower prices, but unlike convenience shops, they are not open 24/7. Some of these sundry shops also sell traditional herbs and ingredients.
Oxxo is the largest chain in the country, with more than 15,000 stores around the country. Other convenience stores, such asTiendas Extra,7-Eleven,SuperCity,ampm, andCircle K, are also found inMexico. The first convenience store in the country, Super 7 (now a 7-Eleven), was opened in 1976 inMonterrey,Nuevo León.[citation needed] There are also some regional chains, like Amigo Express and CB Mas, that operate inComarca Lagunera, Super Q and El Matador inQueretaro, Coyote in central Mexico, Kiosko inColima and some locations in nearby states, and JV in northeastern Mexico. Stores sell fast food likecoffee,hot dogs,nachos and prepaid cellphones between MXN$20 and MXN$500, mainlyTelcel andMovistar,newspapers,magazines, andPanini products and other novelties.
Misceláneas (literally meaning "place where miscellaneous items are sold" and otherwise calledtiendas de abarrotes (grocery store) in some parts of the country) are smaller, family-run convenience stores often found in central and southern Mexico. They operate in many locations, from rural communities tosuburban residential neighborhoods, usually located in front of or below the family's residence. They often fulfill the role of neighborhood meeting points and places to disseminate community news. While offering a more limited, and sometimes varied, assortment of items than corporate chains, they fill a void in areas where corporations do not operate. Usually they sell homemade snacks such as tortas and sandwiches, made by the owners. They also provide items in smaller quantities than would be offered for sale in larger stores and markets; for example, selling single cigarettes along with full packs.[38]
InMongolia, convenience shops (CU,Circle K etc.) are already common and continue to gain popularity, making the market increasingly saturated with retailers. Currently, CU is the market leader, with the largest number of stores and the highest reputation among customers.
InNew Zealand, convenience shops are commonly referred to as dairies and superettes. Dairies in New Zealand are generally independently owned and operated. The use of the termdairy to describe convenience shops was common in New Zealand by the late 1930s.[39] Dairies carved out a niche in food retail by keeping longer trading hours than groceries and supermarkets – dairies were exempt from labour laws restricting trading hours and Saturday trading. With thederegulation of trading hours and in the wake of legislation in 1989 prohibiting sales of alcohol by dairies, the distinction between dairies, superettes and groceries has blurred.[40]
Convenience stores inPeru are typically independent corner stores called "bodegas" that include groceries, alcohol, services and phone booths. Other convenience stores are found at gas stations in urban and connecting areas on highways; examples include Listo! (owned by Primax) and Repshop (Repsol). Recently,Tambo+ [es], owned byCorporación Lindley S.A., has quickly become the biggest convenience store in the country with 300 stores opened in just two years.[41] Mexican-ownedOxxo has plans to expand to Peru.[42]
Żabka is one of the largest convenience stores in Poland. In 2022Jarosław Kaczyński, leader of theLaw and Justice party, said that the Polish ruling government might buyŻabka convenience store fromCVC Capital Partners.[43][44]
There is a local version of convenience store in thePhilippines, called thesari-sari store, that is located on almost every street, corner, residential area, and other public places around the country.
Aside from local convenience stores, other popular international convenience stores are present on almost every street, especially in urban areas.7-Eleven is the largest convenience store chain in the country. It is run by the Philippine Seven Corporation (PSC). Its first store, located inQuezon City, opened in 1984, and has now approximately 2,285 branches.
There are also many branches ofUncle John's, operated byRobinsons Convenience Stores, Inc.;FamilyMart, operated and franchised byUdenna Corporation; andAll Day Convenience Store, owned by Filipino entrepreneur and former Philippine Senator,Manny Villar.Lawson,Circle-K andAlfamart have also opened stores in the country.
Major brands of convenience stores in Russia arePyatyorochka ("little 5") with over 10,000 shops functioning,[45]Monetka ("little coin"), "Magnit u doma", "Krasnoe i Beloe" andDiksi.[46] However, Russians may occasionally use the word "supermarket": various convenience store chains used to position themselves as "supermarkets" throughout 1990's, such as now discontinued "Sed'moy Kontinent" (translates as "the 7th Continent") company.
Pyatyorochka line of stores has self-checkout tills, as well asPerekryostok line of stores. Both brands belong to X5 Group and even have a mutually compatible "club card". However, many discounts/sales in both stores require buyers to have "loyalty cards" to unlock the wares' respective discounts.
Major convenience shops inSingapore are7-Eleven owned byDairy Farm International Holdings and Cheers owned byNTUC Fairprice.[47] Figures from the Singapore Department of Statistics showed that there are 338 7-Eleven shops and 91 Cheers outlets in 2004.[48] Other convenience shops such as Myshop and One Plus appeared in 1983. Myshop belongs to a Japanese company, and One Plus belongs to Emporium Holdings.[49]
Various reasons unique to Singapore have been given for the popularity of convenience shops. Convenience shops sell a wide range of imported goods, whereas minimarts and provision shops sell local products with a limited range of non-Asian products.[47] Convenience shops are situated withinhousing estates, thus reducing consumers' travel time. Most families in Singapore are dual-income families.[50] Since both spouses work, there is greater need for convenience in shopping for daily necessities. The 24-hour opening policy allows convenience shops to reach out to a larger group of consumers. First, the policy caters to the shopping needs of consumers who work shifts or have irregular working hours.[51] Secondly, the policy caters to the increasing number of Singaporeans who keep late hours. A 2005 economic review byPwC reported that 54% of Singaporeans stayed up past midnight.[52]
7-Eleven began the trend of convenience shops in Singapore when it opened its first shop in 1982 byJardines, under a franchise agreement with Southland Corporation of the United States.[53]Dairy Farm International Holdings acquired the chain from Jardines in 1989.[54]
The number of 7-Eleven outlets continued to increase in 1984 while other chains were having difficulty expanding. One Plus was unable to expand due to the shortage of good sites. The original owners of the Myshop franchise, which had seven outlets, sold out to one of its suppliers due to a lack of demand.[53]
In 1985, 7-Eleven faced difficulty in finding favourable locations and failed to meet its one-shop-a-month target. The situation improved in 1986 with a newHousing & Development Board (HDB) tendering system, which allowed 7-Eleven to secure shops without having to bid too high a price.[55] 7-Eleven shops are open 24 hours a day, seven days a week, including Sundays and public holidays.[56] This 24/7 policy was seen as the reason that gave 7-Eleven its edge over its competitors.
In 1990, there was a rise in the number of shop thefts in 7-Eleven. The shoplifters were usually teenagers who stole small items such as chocolates, cigarettes and beer.[57] In response to the increase in the number of thefts, 7-Eleven stepped up security measures, which successfully lowered the crime rate by 60%.[58]
Started in 1999, Cheers is owned by local corporationNTUC FairPrice.[59] Cheers has adopted 7-Eleven's 24/7 model and taken similar security measures to prevent cases of shoplifting. Convenience shop owners seeking franchising seem to prefer Cheers over 7-Eleven, probably due to its cheaper franchise fee.[60]
InSouth Africa's blacktownshipsspaza shops sell small goods, often out of the proprietors' homes. However these businesses face competition from large chain stores.[61] Spaza shops owned by immigrants have also become a source of tension in townships.[62][63]
In white,Indian andColoured areas, thecorner café, (sometimes pronounced as "caffie,"[64] also called atea room in Durban) is a convenience store. In white areas these were often owned by Southern European migrants.[65][66] These cafes are being superseded by convenience stores that are part of fuel service stations.[67][68]
Convenience stores in theRepublic of Korea date to 1982, whenLotte opened a store inSeoul. Stores saw growth after the1988 Summer Olympics with the first 7-Eleven, and even since the 2010s where department stores and marts have struggled. As of the end of 2023, there are about 55,000 convenience stores in South Korea, and in Seoul, it has increased by about four times compared to 15 years ago as of 2021, expanding to the extent that almost every street has convenience stores.[69][70] As of 2024,CU andGS25 are competing for the first or second place in market share with a slight gap in sales and number of stores, followed by 7-Eleven.[71]
Boasting more than 10,000 convenience stores in an area of 35,980 km2 and a population of 23 million,Taiwan hasAsia Pacific's and the world's second highest density of convenience stores per person after South Korea: one store per 2,065 people.[72] With 4,665 7-Eleven stores, Taiwan also has the world's highest density of 7-Elevens per person: one store per 4,930 people.[73] InTaipei, it is not unusual to see two 7-Elevens across the street or several of them within a few hundred meters of each other.
Taiwan's second largest convenience store chain isFamilyMart with more than 3,000 locations. Also competing for customers areHi-Life, a Taiwanese chain, andOK Mart, a local version ofCircle K.
Because they are found everywhere, convenience stores in Taiwan provide services on behalf of financial institutions and government agencies, such as collection of city parking fees, utility bills, traffic violation fines, and credit card payments. Eighty percent of urban household shoppers in Taiwan visit a convenience store each week.[74]
InTurkey, convenience stores are often referred to as bakkal. Bakkal is a small, traditional retail shop specializing in the sale ofnon-perishable or semi-fresh food items,canned goods,beverages, andhousehold cleaning products. In addition to food and cleaning supplies, many bakkals also offer basicpersonal care products,tobacco, and sometimesnewspapers orlottery tickets.
Bakkals often serve as neighborhood convenience stores. Bakkals are typicallyfamily-owned and operated businesses that provide everyday necessities to residents within a specific neighborhood. Unlikesupermarkets, bakkals often allow customers to purchase goods on credit, maintaining informal ledgers known as credit notebooks (veresiye defteri).
Traditionally, the bakkal has held a central place in Turkish neighborhood life, functioning not only as a point of sale but also as a social hub where neighbors meet, converse, and exchange news. The bakkal is often characterized by personal service, familiarity with regular customers, and a strong presence in community life.
In recent decades, the number of bakkals has declined significantly due to the rise of largesupermarketchains anddiscount retailers. These modern competitors benefit from economies of scale, wider product ranges, and lower prices, making it increasingly difficult for small independent bakkals to compete. Urban development, rising rent costs, and changing consumer habits have also contributed to the decline of the traditional bakkal. Despite these challenges, bakkals remain symbolic of Turkey’s small-scale entrepreneurship and continue to operate in many neighborhoods, particularly in less urbanized areas.
The corner shop in the United Kingdom grew from the start of theIndustrial Revolution, with large populations moving from the agricultural countryside to newly built model townships and laterterraced housing in towns and cities. Corner shops were locally owned small businesses, started by entrepreneurs who often had other careers prior to establishing, such a trading business. Many well-known high street retail brands, such asMarks and Spencer,Sainsbury's and latterlyTesco, originated during theVictorian era as simple, family-owned corner shops.
The namecorner shop originated because such shops are traditionally located on the corner of an intersection.
The reign of the corner shop and the weekly market started to fade post–World War II, with the combination of the personal motor car and the introduction from the 1950s onwards of the American-originatedsupermarket format. The market shift in price and convenience led to the establishment of common trading brands operating as virtualfranchises to win back the consumer, including:Budgens,Costcutter,Londis,Nisa andSPAR. There was also a consolidation of some shops under some larger corporate-owned brands, includingOne Stop.
The primary competition to this privately owned 'corner shop' model came from the network ofconsumer cooperatives which were created after the success of that created by theRochdale Society of Equitable Pioneers in 1844. Rather than being owned by individuals, these shops were owned by their customer-members and, owing to their popularity, the number of co-operative shops had reached 1,439 by 1900.[75] Co-operatives came about as a response to the problem ofadulterated food which existed at the time, and later they enabled members to buy types of food that they would otherwise be unable to afford. At their peak in the 1950s, consumers' co-operatives accounted for approximately 20%[76] of the UK grocery market; however with increasing competition this has decreased to around 6% in 2015.
Due to a number ofmergers over the years, the grocery co-operative sector in the UK is now predominately composed of the nationalThe Co-operative Group and a few large regional co-operative societies such as theMidcounties Co-operative andScotmid. Today, the majority offood retailing co-operatives societies brand their convenience shops asCo-op Food, and together they form the second-largest convenience shop chain in the UK and the largest by number of shops, with one in every UK postal code.[77]
From the late-1960s onwards, many such shops started to be owned by expatriate African-born Indians, expelled from their homelands by the newly independent countries' rulers (seeExpulsion of Asians from Uganda). Under theShops Act 1950, Sunday trading had been illegal for most traders, with exceptions only allowed for small shops selling perishable items (i.e. milk, bread, butter, fresh meat and vegetables), and most shops that were notoff licences (i.e. selling alcohol) had to close at 20:00. TheSunday Trading Act 1994 allowed large-format shops over 280 square meters (3,000 sq ft) in size to open on Sunday for not more than six hours despite several proposals from the citizens to remove restrictions at different times.[78][79]
More recently, due to a combination of competition laws and a lack of large-scale development space, many of the larger retail brands have now developed shop formats based around convenience shop and corner shop scale spaces, includingSainsbury's Local,Little Waitrose andTesco Express.
In-store convenience store sales grew 2.4%, reaching a record $195.0 billion in 2011.[80] Combined with $486.9 billion in motor fuels sales, total convenience store sales in 2011 were $681.9 billion, or one out of every 22 dollars of the overall $15.04 trillion U.S.gross domestic product.[81] InNew York City, "bodega" has come to mean any convenience store or deli.[82]
The first chain convenience store in theUnited States was opened inDallas, Texas in 1927 by the Southland Ice Company, which eventually became7-Eleven, the largest convenience store chain.[83] Stores connected to a service station developed into a trend, celebrated by some progressive architects:
In 1939,[84] adairy owner named J.J. Lawson started a store at his dairy plant nearAkron, Ohio, to sell his milk. TheLawson's Milk Company grew to a chain of stores, primarily in Ohio.[84]Circle K, another large company-owned convenience store chain, was founded in 1951.
Since that time, many different convenience storebrands have developed, and their stores may either becorporate-owned orfranchises. The items offered for sale tend to be similar despite store brand, and almost always includechips,milk,coffee,soft drinks,bread,snacks,ice cream,candy,gum,cigarettes,lip balm,condoms,phone cards,maps,magazines,newspapers, smalltoys,car supplies,feminine hygiene products,cat food,dog food andtoilet paper. Other less common items includesandwiches,pizza, andfrozen food. Nearly all convenience stores also have anautomated teller machine (ATM), though other banking services are usually not available.State lottery tickets are also available at these stores.
In 1966, the US convenience store industry first recorded $1 billion in sales. By the end of the decade, the industry had recorded $3.5 billion a year in sales. The first 24-hour store opened inLas Vegas in 1963. By the late 1960s, the number of 24-hour convenience stores increased to meet the needs of a younger population and people who were working late night or early morning shifts.
Some convenience stores in the US also sellgasoline. Only 2,500 stores had self-serve at the pump by 1969. It was not until the 1970s that retailers realized selling gasoline could be profitable and competitive.[85] At the same time,two energy shortages in the decade had many service station owners stop selling fuel altogether since they made more money off of vehicle maintenance, while others decided to convert their garages into convenience stores, noting that they met a need and in some cases netted more profits than garages.
In the gasoline service station may be seen the beginning of an important advance agent of decentralization by way of distribution and also the beginning of the establishment of the Broadacre City. Wherever the service station happens to be naturally located, these now crude and seemingly insignificant units will grow and expand into various distributing centers for merchandise of all sorts. They are already doing so in the Southwest to a great extent.
In 2011, there were approximately 47,195 gas stations with convenience stores that generated $326 billion in revenue.[86] Of the 150,000 convenience stores in the country, 120,000[inconsistent] of them are located at fuel stations, which sell approximately 80 percent of the fuels purchased in the country.[87]
Policies regarding the sale ofadult magazines vary, but generally larger chains (such as 7-Eleven andCasey's General Stores) do not sell these items, while smaller independent stores may do so. One notable exception is fast-growing regional chainSheetz, which until the late 2010s sold somesoft-core pornographic material such asPlayboy,Penthouse, andPlaygirl. Sheetz ended this practice as part of a broader decision to end sales of allprint media.[citation needed]
Because the laws regarding the sale of alcoholic beverages vary from state to state in the US, the availability ofbeer,wine, andliquor varies greatly. For example, while convenience stores inAlaska,Pennsylvania, andNew Jersey cannot sell any kind of alcohol at all, stores inNevada,New Mexico, andCalifornia may sell alcoholic beverages of any sort, while stores inVirginia,Idaho, orOregon can sell beer and wine, but not liquor. Similar to grocery stores, convenience stores inNew York can sell beer only, not wine or liquor.Altoona, Pennsylvania–based Sheetz tried to find aloophole in 2007 by classifying part of one of their prototype stores in Altoona as arestaurant, which would permit alcohol sales.[88] State courts inPennsylvania promptly overruled this. State law requires restaurants to have on-site consumption, but Sheetz did not do this.[89] Sheetz continues to sell alcohol in other states. In recent years, Sheetz has begun to sell both beer (in the form of walk-in "beer caves") and wine in most of theirPennsylvania stores as well.[90]
American convenience stores are often targets ofarmed robbery. In some areas of the US it is not unusual for clerks to work behindbulletproof glass windows, even during daylight hours. Some convenience stores may limit access inside at night, requiring customers to approach a walk-up window to make purchases. The main dangers are that almost all convenience stores only have one person working night shift; most of the transactions are in cash; and easily resold merchandise, such as liquor,lottery tickets andcigarettes, are on site.
Most convenience stores have a cash drop slot into a time-delaysafe to limit the amount of cash on hand. Many have installedsecurity cameras to help deter robberies andshoplifting. Because of their vulnerability to crime, nearly all convenience stores have a friendly relationship with the localpolice. To reduce burglaries when the store is closed, some convenience stores have bars on the windows.
Convenience stores to some extent replaced the old-fashionedgeneral store. They are similar toAustralianmilk bars, but unlike these are often franchises and not "Mum and Dad" small business operations. In Britain, corner shops in towns and village shops in the countryside served similar purposes and were the precursors to the modern European convenience shop (e.g.Spar). In theCanadian province ofQuebec,dépanneurs (often referred to as "deps" in English) are often family-owned neighbourhood shops that serve similar purposes.Truck stops, also known as "travel centers", combine a shop offering similar goods with a convenience store with amenities forprofessional drivers ofsemi-trailer trucks. This may include fast food restaurants, showers and facilities for buying large quantities ofdiesel fuel. The equivalent in Europe is themotorway service station.
Neighborhood grocery stores not big enough to be considered a supermarket often compete with convenience shops. For example, inLos Angeles, a local chain operates neighborhood grocery stores that fill a niche between a traditional supermarket and convenience shop. Because they stock fresh fruit and fresh meat and carry upwards of 5,000 items, they have a lot in common with the supermarket. Due to the relatively small store size, customers can get in and out conveniently or have purchases delivered. InBelgium, convenience shops known asnight shops are only permitted to open at night.[91]
According to a July report from the Japan Franchise Association, the total number of convenience stores in Japan currently stands at 55,931.
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