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AutoZone

Coordinates:35°08′32″N90°03′22″W / 35.14231°N 90.05614°W /35.14231; -90.05614
From Wikipedia, the free encyclopedia
American automotive parts company
AutoZone, Inc.
Headquarters inMemphis, Tennessee
Company typePublic
IndustryRetail
FoundedJuly 4, 1979; 46 years ago (1979-07-04) (as Auto Shack)
Forrest City, Arkansas, U.S.
FounderPitt Hyde
HeadquartersMemphis, Tennessee, U.S.
Number of locations
7,657 (2025)
Area served
Key people
ProductsAutomotive parts andaccessories
RevenueIncreaseUS$18.9 billion (2025)
Decrease US$3.61 billion (2025)
Decrease US$2.50 billion (2025)
Total assetsIncrease US$19.4 billion (2025)
Total equityNegative increase US$–3.4 billion (2025)
Number of employees
c. 130,000 (2025)
Websiteautozone.com
Footnotes / references
Financials as of August 30, 2025[update].[1]

AutoZone, Inc.,doing business asAutoZone (and formerly known asAuto Shack from 1979 to 1987), is an American retailer ofaftermarketautomotive parts and accessories, the largest in theUnited States. Founded in 1979, AutoZone has 7,140 stores across the United States,Mexico,Puerto Rico,Brazil, and theUS Virgin Islands. The company is based inMemphis, Tennessee.[1][2]

Company History

[edit]

Auto Shack

[edit]

AutoZone was founded byJ.R. "Pitt" Hyde III as the auto parts division of Malone & Hyde, a Memphis-based wholesale grocer founded by his family. After joining the board of directors atWal-Mart in 1978, Hyde explored new ways to diversify his family's business.[3] On July 4, 1979, the first store opened inForrest City, Arkansas under the name of Auto Shack.[4][5] Doc Crain was the store's first manager. Sales that first day totaled $300.00.[5][6] Despite not knowing much about cars, Hyde's vision was to offer good customer service, and everyday low prices, in a clean, well designed, and brightly lit shop.[7][3]

By 1980, the chain expanded to eight stores across five states, and then to 20 stores the year after.[3] In 1981, the company opened its first Express Parts Service warehouse in Memphis, allowing customers to order hard to find parts not found in most stores. By 1983, Auto Shack opened its 100th store inWeslaco, Texas.[6]

By 1984, it had 190 locations across 13 states.[3] In 1984, Malone & Hyde was acquired in a management buyout that included Hyde, investment firmKohlberg Kravis Roberts & Company, and other executives, taking the public company (including Auto Shack) private.[8] Total stores were 194 in 13 states.

In 1985, Peter Formanek was named president. He oversaw the auto parts firm's daily operations and worked on growth strategy.[2] In 1986, Auto Shack was spun off from Malone & Hyde, with Hyde and Formanek remaining in charge.[5] Malone & Hyde was later sold toFleming Companies in 1988.[9]

By 1986, expansion had made the company grow into a large store chain across the South and the Midwest. Auto Shack debuted its Duralast auto parts line, starting with alternators and starters. The Loan-A-Tool program was also introduced, allowing customers to borrow specialty tools.[10] The fourth distribution center in Greenville, South Carolina opened. The total number of stores was 339 in 15 states.

AutoZone store inMurphy, North Carolina

AutoZone

[edit]

In 1986, Auto Shack was sued byRadio Shack for trademark infringement.[6] While a court initially ruled in favor of Auto Shack, Radio Shack ultimately won on appeal. In 1987 Auto Shack announced plans to change its name to AutoZone.[4][11][7] The first AutoZone store was inEnid, Oklahoma. The company introduced an electronic catalog used to look up parts, check warranties, and view inventory.[10] The total number of stores was 459 in 16 states.

1990s

[edit]

In 1991, Hyde and KKR took the company public.[12][13] Its stock began trading on theNew York Stock Exchange using the ticker symbol "AZO."[4] KKR initially held a majority of the stock, but began selling off its shares by 1993.[12][14]

In 1994, AutoZone began usingsatellites to facilitate communication between stores and the corporate office. Sales hit $1.5 billion.

In 1995, AutoZone opened its 1,000th store inLouisville, Kentucky. Also, the Duralast trademark made its debut with the Duralast and Duralast Gold batteries. Total of stores is now 1,143 in 26 states.[15]

In 1996, the company launched its website.[10] It also spent $56 million to acquireALLDATA, a software company based inElk Grove, California that provides automotive diagnostic and repair information.[16][17]

Company founderPitt Hyde retired as chairman and CEO in 1997.[4] John Adams became the new chairman and CEO. AutoZone made several acquisitions in 1998. In January, it acquired 112 Auto Palace stores in six states for $55 million.[18][19][20] It also bought 43 TruckPro L.P. locations in May and 560Chief Auto Parts stores across in June.[21][22] In October, AutoZone bought 100 Express auto parts stores fromPep Boys.[23] The company established its first international location when it opened a store inNuevo Laredo, Mexico in December 1998.[24][25] By January 1999, it announced plans to open additional stores in the country.[26] AutoZone closed the 1990s by debuting at theFortune 500 list in 1999.[27]

2000s

[edit]

In 2000, AutoZone opened a data processing and support center, known as DataZone, inChihuahua, Mexico. In the years to come, new departments, including Finance, Customer Service, IT, Merchandising, and Store Technical Support would be added.[28]

In January 2001,Steve Odland was named chairman and CEO, replacing Adams.[29][30][31] That May, the company opened its 3,000th store inCicero, Illinois.[32] In December, AutoZone sold TruckPro to Paratus Capital Management.[33]

AutoZone store sign inPhoenix, Arizona

In 2002, AutoZone developed a network of "hub, feeder, and satellite" stores to have more product in the market area, while reducing inventory investment. Sales hit $5.33 billion.[34][35]

In 2003, the Duralast tool line was introduced.[36] In April,Midas announced it was exiting the parts distribution business and would instead contract AutoZone to be its official distributor.[37] AutoZone de Mexico opens the first DC inNuevo Laredo, Mexico. Total stores number 3,219 in 48 states and 49 in Mexico.[38] In April 2004, AutoZone acquired 12 stores from ABC Discount Auto Parts, an auto parts chain headquartered inCherry Hill, New Jersey.[39] That year, founderJ.R. "Pitt" Hyde III was inducted into the Automotive Hall of Fame.[40]

In 2005,William C. Rhodes III was named president and CEO. Steve Odland left to become the chairman and CEO ofOffice Depot.[41][42] AutoZone opened its first Puerto Rican location inBayamon.[10]

In June 2007, Bill Rhodes was also made chairman.[43][44] The company also opened its 4,000th store in Houston, Texas.[45][46] That year, AutoZone introduced its Z-net electronic parts catalog and repair a database.[47] The system replaced the company's original text-based catalog.[48]

2010s

[edit]
Interior of an AutoZone store inNorth Port, Florida

In May 2010, AutoZone announced a new “Buy Online Pick-Up In-Store” service.[49] The in June, the company unveiled a new mobile app that provides iPhone users access to vehicle repair guides, product catalogs, pricing information, and store locations.[50] On December 15, 2011,ALLDATA LLC, an operating unit of AutoZone, expanded its direct presence in Canada to better serve its growing customer base.[51][52]

On August 17, 2012, AutoZone expanded into Alaska, the company's 49th state, by opening its 5,000th store inWasilla, Alaska.[53] The company announced in December that it had acquired online automotive retailer AutoAnything.com.[54] In 2012, AutoZone entered the Brazilian market by opening a store in Sao Paulo, Brazil.[10]

In December 2012, AutoZone purchased AutoAnything.com, an e-commerce leader inaftermarket automotive parts based inSan Diego, California.[55][56] In 2014, the company acquired Interamerican Motor Corporation, a distributor of imported replacement parts. The deal gave AutoZone access to European and Asian markets.[57] By November 2015, the company had expanded its hub stores to include mega hubs in Atlanta, Chicago, Los Angeles, Memphis, and New Jersey.[35]

Between 2012 and 2016, AutoZone's stock valuation doubled in value.[58] By April 2017, AutoZone had been the largest retailer of automotive parts in North America for three consecutive years.[59] As of August 2017, AutoZone had 5,465 locations in the United States, 524 locations in Mexico, and 46 locations in Brazil, for a total of 6,035.[60] The company opened its 6,000th store, in Memphis, Tennessee, on August 25, 2017.[61][62]

In February 2018, AutoZone announced it had sold IMC to Parts Authority and AutoAnything to Kingswood Capital.[63][64] In September, the company introduced next-day home delivery on online orders in 83 US markets.[65] The service included 100,000 products and expanded to 95 markets by the end of the year.[66] On October 22, 2018, Pitt Hyde announced that he would be stepping down from AutoZone's board of directors.[67][11] By June 2019, the company had 174 hub stores and 28 mega hubs, with plans to continue expanding.[68]

2020s

[edit]
Destroyed AutoZone store inMinneapolis, Minnesota

In March 2020, during the early days of the COVID-19 pandemic, AutoZone introduced free curbside pickup for all buy online and pickup in store orders.[69] In late May, two AutoZone stores were destroyed byarson during theGeorge Floyd protests in Minneapolis–Saint Paul.[70] By September 2021, the company had 58 mega hubs and announced plans to open 20 more over the next year.[71]

In 2023, after years functioning as ashared services center, DataZone was renamed to AutoZone Business and Technology Store Support Center.[28] In June 2023, Rhodes announced his intention to step down as president and CEO in January 2024. Phillip Daniele was promoted to president and CEO, with Rhodes remaining as executive chairman.[72][73][74] By May 2024, AutoZone opened over 100 mega hubs stores.[75]

Corporate affairs

[edit]

AutoZone isincorporated in the state ofNevada.[1]

Headquarters

[edit]

Since October 1995, AutoZone has been headquartered in its J.R. Hyde, III Store Support Center (SSC), a 270,000-square-foot (25,000 m2), eight-story building inDowntownMemphis, Tennessee.[76] As of 2013 there were over 1,200 employees there.[77]

The project manager of the building's construction was Rob Norcross, a principal at LRK Inc. The building has the capability to withstand a 9.0 magnitude earthquake because it has a special base isolation system that had a price tag of $950,000.[76]

Private labels

[edit]

AutoZone sells lead-acidcar batteries (manufactured primarily byJohnson Controls) and other automotive parts using its Valucraft and Duralastprivate label brands.[78] AutoZone also sells tools under the Duralast brand.[79]

Retail stores

[edit]
AutoZone store inHillsborough, North Carolina.

AutoZone's 7,657 retail outlets as of August 30, 2025[update][1] throughout the United States, Mexico and Brazil stock a variety of aftermarket parts as well as someOEM parts. All AutoZone stores are corporately owned; the company does not have franchise operations.[80]

Sponsorships

[edit]

In 2004, AutoZone celebrated its 25th anniversary and announced a corporate sponsorship agreement withauto racing associationNASCAR.

In 2007, AutoZone sponsoredKevin Harvick andTimothy Peters in theNASCAR Busch Series.[citation needed]

AutoZone holds thenaming rights to the downtown Memphisbaseball stadium that is the home of theMemphis Redbirds of thePacific Coast League. The company also sponsors the AutoZoneLiberty Bowl.[81] The AutoZone Liberty Bowl, alongside the College Football Playoff Foundation donated $250,136.03 to theSt. Jude Children's Research Hospital.[82] The AutoZone Liberty Bowl awarded 2018's Distinguished Citizen Award toPriscilla Presley.[83]

They are an official sponsor ofBellator MMA, the world's second largestMixed Martial Arts promotion.

Lawsuits

[edit]

State prosecutors and the district attorneys of San Bernardino, Monterey, San Diego, and San Joaquin counties sued AutoZone in 2005, accusing the company of mishandling used motor oil and overcharging customers. AutoZone agreed to pay $1.5 million to settle the case.[84]

AutoZone faced a lawsuit for gender discrimination in which the plaintiff alleged that men treated her differently when she was promoted and that she feared revealing a pregnancy to her superior. When the pregnancy was discovered, she alleges that her district manager pressured her to step down from her position. She was demoted in February 2006 and fired in November 2011. The jury on the case ruled in 2014 in favor of the plaintiff, awarding her $185 million in punitive damages as well as approximately $873,000 in back wages. AutoZone has announced its intention to appeal the verdict.[85][86][87]The Wall Street Journal's Jacob Gershman suggested that the verdict would be scaled back.[88]

In 2018, AutoZone paid $3.3 million to settle a lawsuit stemming from a 2016 crash that killed three after an AutoZone-owned truck rear-ended a stalled vehicle. The suit alleged that AutoZone was negligent in training the driver of the truck.[89]

A Georgia woman was fired after a customer insulted her and used multiple racial epithets against her. In 2018, she filed a lawsuit against the company for violating her civil rights, alleging that the district manager told her to "suck it up."[90]

In June 2019, AutoZone entered into an $11 million settlement against with the State of California to resolve allegations that the company had violated state laws governing hazardous waste, hazardous materials, and confidential consumer information. AutoZone is charged with illegally disposing of millions of hazardous waste items, including used motor oil and automotive fluids, at landfills not authorized to accept hazardous waste.[91]

See also

[edit]

References

[edit]
  1. ^abcd"US SEC: Form 10-K AutoZone, Inc".United States Securities and Exchange Commission. October 27, 2025.
  2. ^ab"AutoZone co-founder, former president Peter Formanek has died".Memphis Commercial Appeal. 9 March 2020. RetrievedMarch 16, 2020.
  3. ^abcdPersson, Emil (2025-05-08)."Under the Hood: AutoZone's Blueprint for Retail Excellence".quartr.com. Retrieved2025-06-12.
  4. ^abcdEng, Dinah (August 12, 2013). "Putting AutoZone into Drive".Fortune.168 (3):17–18.
  5. ^abc"The AutoZone Story".AutoZone. Archived fromthe original on August 11, 2017. RetrievedNovember 12, 2018.
  6. ^abcTalley, Caleb (2018-12-26)."Did You Know? AutoZone Founded in 1979".AMP. Retrieved2025-06-12.
  7. ^abEng, Dinah (July 25, 2013)."How Pitt Hyde put AutoZone into overdrive".Fortune. Retrieved2025-06-12.
  8. ^"Malone & Hyde Accepts Bid".The New York Times. 1984-06-12.ISSN 0362-4331. Retrieved2025-06-11.
  9. ^"COMPANY NEWS; Fleming to Buy Malone & Hyde".The New York Times. 1988-06-02.ISSN 0362-4331. Retrieved2025-06-12.
  10. ^abcde"Our History & Timeline".AutoZone. RetrievedJune 11, 2025.
  11. ^ab"AutoZone Founder And Board Director J.R. 'Pitt' Hyde III To Retire In December".aftermarketNews. 2018-10-22. Retrieved2025-06-12.
  12. ^ab"COMPANY NEWS; KOHLBERG KRAVIS TO SELL PART OF AUTOZONE STAKE".The New York Times. 1993-08-19.ISSN 0362-4331. Retrieved2025-06-13.
  13. ^Zonana, Victor F. (1991-04-27)."Kohlberg Kravis Doing Deals Again : The Leveraged Buyout King of '80s Is Sifting Through Distressed Firms".Los Angeles Times. Retrieved2025-06-13.
  14. ^O'Brian, Bridget (1997-01-15)."AutoZone Holders Sold Stock After Analysts Talked It Up".Wall Street Journal.ISSN 0099-9660. Retrieved2025-06-13.
  15. ^"AutoZone, Form 10-K, Annual Report, Filing Date Nov 27, 1996". secdatabase.com. RetrievedJan 18, 2013.
  16. ^"AutoZone, Form 10-Q, Quarterly Report, Filing Date May 20, 1996". secdatabase.com. RetrievedJan 18, 2013.
  17. ^Jones, Dow (1996-02-08)."COMPANY NEWS;AUTOZONE TO BUY ALLDATA FOR $56 MILLION IN STOCK".The New York Times.ISSN 0362-4331. Retrieved2025-06-13.
  18. ^"AutoZone, Form 10-Q, Quarterly Report, Filing Date Jun 23, 1998". secdatabase.com. RetrievedJan 18, 2013.
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  20. ^"AutoZone continues growth with Auto Palace purchase".The Auto Channel. February 1998.
  21. ^O'Dell, John (May 12, 1998)."AutoZone to Acquire Car Parts Rival Chief".Los Angeles Times.
  22. ^O'Dell, John (July 1, 1998)."AutoZone Purchase of Chief Auto Is Complete".Los Angeles Times.
  23. ^"COMPANY NEWS; PEP BOYS PLANS TO SELL 100 EXPRESS STORES TO AUTOZONE".The New York Times. 1998-10-06.ISSN 0362-4331. Retrieved2025-06-12.
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  25. ^"AutoZone, Form ARS, Filing Date Nov 2, 1998". secdatabase.com. RetrievedJan 18, 2013.
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  77. ^"Store Support Center." AutoZone. Retrieved on June 4, 2013.
  78. ^Kusic, Luca (2022-09-16)."Who Makes Autozone Duralast Batteries?".Vehicle Freak. Retrieved2025-05-01.
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  80. ^About Us: Our Company, Our Culture AutoZone Official Site
  81. ^"College Football Bowl Scene Changes, But AutoZone Liberty Bowl Endures".memphisdailynews.com.
  82. ^Van Tuyl, Chris (November 11, 2018)."St. Jude children's hospital, WINGS get generous donations".Commercial Appeal. RetrievedNovember 12, 2018.
  83. ^Maxey, Ron (April 8, 2018)."Priscilla Presley named AutoZone Liberty Bowl's 2018 Distinguished Citizen".Commercial Appeal. RetrievedNovember 12, 2018.
  84. ^Archives, L. A. Times (2007-06-09)."AutoZone settles state suit".Los Angeles Times. Retrieved2025-06-14.
  85. ^London, Christina; Nguyen, Candice (November 17, 2014)."AutoZone Ordered to Pay $185M in Discrimination Suit".NBC San Diego. RetrievedNovember 12, 2018.
  86. ^Pfeifer, Stuart (2014-11-18)."Jury awards $185 million to ex-AutoZone worker demoted after pregnancy".Los Angeles Times. Retrieved2025-06-14.
  87. ^Davis, Kristina (2016-09-07)."$185M awarded in AutoZone gender suit".Los Angeles Times en Español (in Spanish). Retrieved2025-06-14.
  88. ^Gershman, Jacob (November 19, 2014)."$186 Million AutoZone Verdict is Eye-Opening, but Unlikely to Stick".The Wall Street Journal. RetrievedNovember 12, 2018.
  89. ^Tepfer, Daniel (July 19, 2018)."AutoZone pays $3.3 million for Bridgeport family's deaths".CT Post. RetrievedNovember 12, 2018.
  90. ^Northam, Mitchell (January 24, 2018)."AutoZone worker: Customer unleashed racist tirade — and I got fired".AJC. RetrievedNovember 12, 2018.
  91. ^Becerra, Xavier (June 18, 2019)."Attorney General Becerra Announces $11 Million Settlement against AutoZone for Illegal Disposal of Hazardous Waste Statewide".California Attorney General. RetrievedJune 19, 2019.

External links

[edit]
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