Atlantic Money operates on a fixed-fee model for international money transfers, which differs from the percentage-based fees often used by competitors. The company charges a flat fee of £3 or €3 for transfers up to £1 million or €1 million, respectively.[8][better source needed]
Atlantic Money has released mobile apps for bothiOS[9] andAndroid[10] devices. The iOS app was launched first in the United Kingdom on 21 July 2022.[11][12] On 9 February 2023, the Android app followed.[8][better source needed] Atlantic Money launched a web version of its app in May 2024 after hitting £400M+ in total volume.[13] On 02 October 2024 the company launched a low-cost alternative toSWIFT called “Portals” allowing its users to send money from their personal bank on the Atlantic Money transfer network without needing its app.[14] Atlantic Money can be used by residents of the United Kingdom and 30European countries[8][better source needed][15] to send euros or pounds sterling into 10 different foreign currencies.[16][17][18][19][20]
In January 2023, Atlantic Money suspected its competitor Wise of harming competition in an official letter to the UKCompetition and Markets Authority (CMA).[21] Wise is said to have removed the cheaper challenger from its international money transfers price comparison table for economic reasons. Atlantic Money also charged Wise with denying access to other price comparison sites that the company owns and controls.[22][23][24] In March 2023, Atlantic Money approached the European Commission with its concerns about Wise's conduct.[25][26][27]