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American Family Insurance

From Wikipedia, the free encyclopedia
American private mutual company
Not to be confused withAmerican Family Life Assurance Company of Columbus.
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American Family Mutual Insurance Company
Company typePrivate
IndustryInsurance andfinance
Founded1927; 98 years ago (1927)
HeadquartersMadison, Wisconsin, U.S.
Key people
Bill Westrate (chairman,CEO)[1]
ProductsInsurance (Auto,home,life,health,commercial)
RevenueIncrease$17.1 billionUSD (2019)[2][3]
Increase$455 millionUSD (2019)[3]
Total assetsIncrease$31.1 billionUSD (2019)[3]
Number of employees
13,500[4] (2022)
Websitewww.amfam.com

American Family Mutual Insurance Company, also abbreviated asAmFam, is an American privatemutual company that focuses onproperty,casualty, andauto insurance, and also offers commercial insurance,life,health, andhomeowners coverage as well asinvestment andretirement-planning products. It is aFortune 500 company and its revenues were over $9.5 billion in 2017.[3][4]

History

[edit]

American Family Insurance was founded on October 3, 1927,[5] when insurance salesman Herman Wittwer opened the doors of Farmers Mutual Insurance Company (not to be confused with theFarmers Insurance Group) inMadison, Wisconsin. At the time, the company's product was auto insurance and its target market was farmers. Wittwer's ideologies believed that farmers presented lower risks than city drivers because they drove less often and not at all in the winter.[citation needed]

Over the course of a few years, Farmers Mutual expanded its market and product line to meet the changing needs of its customers. In 1963, Farmers Mutual changed its name to American Family Mutual Insurance Company to reflect its broader customer base.[6] In March, 1995, American Family settled a redlining lawsuit, resulting in a $16 million payout to victims.[7] The settlement was negotiated by the US Department of Justice and marked the first use of the federal Fair Housing Act of 1968 to counter discrimination in insurance; at the time it was the most costly insurance-company settlement ever for discrimination charges.[8] In 2017, AmFam launched an ongoing campaign called DreamFearlessly. AmFam's company ambassadors use this as a hashtag on social media to help promote this campaign. The campaign encouraged consumers to express how they "dream fearlessly" for initiatives such as social justice, getting women into tech, and economic empowerment.Kathy Ireland and her team were brought on at an early point in the campaign to help with ambassador work.[9] Blake Van Leer, a close supporter of theSociety of Women Engineers, helped manage this campaign from its launch.[10][11][12]

Subsidiaries

[edit]

Companies of the American Family Insurance Group include:

  • American Family Mutual Insurance Company (AFMIC)
  • American Family Brokerage, Inc. (AFBI)
  • American Family Life Insurance Company (AFLIC)[a]
  • American Family Securities, LLC (AFS)
  • American Standard Insurance Company (ASIC)
  • American Standard Insurance Company of Ohio (ASICO; Ohio subsidiary; companion to American Standard Insurance Company of Wisconsin)
  • Amfam.com, Inc. (AMFAM)[13]
  • Connect (formerly Ameriprise Auto & Home)
  • HomeGauge, a provider ofhome inspection software.[14][15]
  • Homesite Group Incorporated[16]
  • Main Street America Insurance
  • Moonrise, Inc.[17]
  • Networked Insights, an analytics company.[14][15]
  • American Family Insurance Claims Services (AFICS)

Products

[edit]

American Family insurance products include term, universal, and whole life insurance; personal and business auto insurance;personal umbrella insurance; home insurance; motorcycle, boat, motor home, snowmobile, and car insurance; business liability key policy and business policy package insurance; farm and ranch liability insurance; and travel, trip cancellation, and global medical insurance.[18]

The company also offers a reward system for their insureds titled "Dreamkeep Rewards", which provides small to large rewards for completing various online tasks.[19]

Operating territory

[edit]

The American Family Insurance Group is based inMadison,Wisconsin, and as of 2011 has four regional corporate headquarters inMinnetonka/Eden Prairie,Minnesota;Saint Joseph,Missouri;Denver,Colorado; andColumbus,Ohio.

Significant milestones

[edit]

Below is a list of milestones in the corporate history of American Family Mutual Insurance.

  • 1927 Farmers Mutual Automobile Insurance Company was founded on Oct. 3 in Madison, Wis.[6]
  • 1938 Both premiums and assets surpassed $1 million.
  • 1957 Farmers Mutual began to offer sickness and accident insurance.
  • 1958 Company introduced homeowners insurance and opened American Family Life Insurance Company.[6]
  • 1959 Farmers Mutual entered the computer age with theRAMAC 305.
  • 1961 American Standard began sales.
  • 1962 Company began to offer farm owners insurance.
  • 1963 Policyholders gave final approval to change the company's name to American Family Mutual Insurance Company.
  • 1969 American Family Financial Services opened.
  • 1975 Commercial Lines was introduced. American Family became the fifth-largest mutual auto insurer.[6]
  • 1981 Assets surpass $1 billion. American Family became the fourth-largest mutual auto insurance company.
  • 1985 American Family Brokerage, Inc. opened.[6]
  • 1986 American Family posted its first $100 million operating gain.
  • 1992 Policyholders' surplus exceeded $1 billion.
  • 1994 American Family rolled out its catastrophe trailer. The company ranked as the 11th-largest property/casualty insurer.
  • 1996 American Family first appeared on the Fortune 500 list at number 403.
  • 1997 American Family became the 10th-largest property/casualty insurer in the nation. Assets surpassed $8 billion.
  • 2001 American Family Securities, LLC introduced variable products. Assets for American Family Mutual Insurance Company exceeded $10 billion.
  • 2001 Furthers expansion into Utah and Idaho. American Family in 17 states across the U.S.
  • 2002 American Family celebrated its 75th anniversary.
  • 2003 American Family donated $10,000,000.00 towards construction of the future UW Children's Hospital, to be named American Family Children's Hospital.
  • 2006 Furthers expansion into Washington State. American Family in 18 states across the U.S.
  • 2009 Furthers expansion into Georgia. American Family in 19 states across U.S.
  • 2012 American Family Insurance completes its acquisition ofThe General Insurance
  • 2013 American Family Insurance completes its acquisition of Homesite Insurance
  • 2016 Became the inaugural jersey sponsor of the 2017MLS expansion teamAtlanta United FC[20]
  • 2017 American Family Insurance completes its acquisition of HomeGauge andNetworked Insights[14][15]
  • 2018 American Family completes merger with Florida-based insurance company, Main Street America Insurance[21]
  • 2019 American Family Insurance completes its acquisition ofAmeriprise Auto & Home; the subsidiary was renamed Connect in 2020.[22][23]
  • 2021 American Family Insurance becomes thenaming rights sponsor of the stadium of theMilwaukee Brewers,American Family Field.

Awards

[edit]

In 2010,National Safety Council selected American Family Insurance as a recipient of its Teen Driving Safety Leadership Award. Through its “Teen Safe Driver Program,” the company has provided, a video feedback program (using theDriveCam system) in which parents can watch the driving actions of their teens. The program was validated by scientists at the University of Iowa to produce a 70% reduction in risky driving behavior.[24] In 2015, American Family was recognized as the mostLGBT-friendly insurance company byOut Magazine because of its discounts targeted at same-sex couples.[6]

Ambassadors

[edit]

American Family Insurance has an ambassador program with the stated mission to "inspire, protect and restore dreams".[25] Notable ambassadors include:

Charitable contributions

[edit]

American Family Children’s Hospital

[edit]

On March 4, 2003, American Family Insurance announced a $10 million gift launching the campaign to create the American Family Children's Hospital[36] at theUniversity of Wisconsin Hospital and Clinics. From the initial gift, the amount grew by several millions more through employee, agent, and additional corporate donations. The hospital opened for business in September 2007.[37][38][39]

United Way

[edit]

In 2007, and again in 2008, employees donated close to $1 million toUnited Way.[40][41]

COVID-19 pandemic support

[edit]

In April 2020, the company estimates the refunds to reflect $225 million in liquidity, contributing to the $200 million gain on personal insurance holders' premiums. American Family Insurance provides an additional COVID-19 pandemic mitigation premium of 10% on car policies.[42]

References

[edit]
  1. ^Not to be confused withAFLAC, American Family LifeAssurance company
  1. ^"New CEO named for American Family". Archived fromthe original on December 18, 2014.
  2. ^"American Family Insurance: 2018 annual report". RetrievedMarch 21, 2019.
  3. ^abcd"Annual Report".www.amfam.com.
  4. ^ab"American Family Insurance Fast Facts".American Family Insurance.
  5. ^"About Us | American Family Insurance".www.amfam.com.
  6. ^abcdefDare to Dream: The Remarkable Story of American Family Insurance. American Family Insurance. 2017.ISBN 9780692852460. RetrievedMarch 13, 2020.
  7. ^"JUSTICE DEPARTMENT OBTAINS $16 MILLION SETTLEMENT AGAINST AMERICAN FAMILY MUTUAL INSURANCE".
  8. ^"Insurer to Settle Milwaukee Bias Lawsuit".New York Times. March 31, 1995. RetrievedNovember 3, 2022.
  9. ^"American Family Insurance: Insure Carefully, Dream Fearlessly - the Shorty Awards".
  10. ^"The Bonham Daily Favorite (Bonham, Tex.), ed. 1 Sunday, September 16, 1962". September 16, 1962.
  11. ^Girls Coming to Tech.MIT Press. January 14, 2014.ISBN 9780262320276. RetrievedJanuary 14, 2014.{{cite book}}:|website= ignored (help)
  12. ^"Blake van Leer to Speak at the Miami eCommerce Summit | MarTech Cube". June 27, 2022.
  13. ^"American Family Insurance Quotes for Auto, Home, Life and More".www.amfam.com.
  14. ^abc"American Family Insurance Acquires Data Analytics Firm; Also Home Tech Firm".Insurance Journal. December 15, 2017. RetrievedMarch 21, 2019.
  15. ^abc"American Family Insurance acquires software firm Networked Insights".Milwaukee Journal Sentinel. RetrievedMarch 21, 2019.
  16. ^"Member Companies - Homsite Insurance".go.homesite.com. RetrievedMarch 21, 2019.
  17. ^"Moonrise - Our Story".Moonrise. Archived fromthe original on July 8, 2019. RetrievedJuly 8, 2019.
  18. ^"Types of American Family Health Insurance Plans".Withdrawal.Archived from the original on January 20, 2021. RetrievedJune 22, 2021.
  19. ^"DreamKeep Rewards".DreamKeep Rewards. Archived fromthe original on September 3, 2018. RetrievedJune 5, 2018.
  20. ^"American Family Insurance to be Atlanta United's first jersey sponsor". July 12, 2016. RetrievedMarch 7, 2017.
  21. ^"Vote approves American Family Insurance merger with Florida insurer on Oct. 31". Wisconsin State Journal. October 26, 2018. RetrievedMarch 13, 2020.
  22. ^Gores, Paul."American Family completes acquisition of Ameriprise Auto & Home".Journal Sentinel. RetrievedApril 13, 2023.
  23. ^admin (August 6, 2020)."American Family Renames Ameriprise Insurance as Connect".Insurance Journal. RetrievedApril 13, 2023.
  24. ^"Teen Driving Safety Leadership Award".National Safety Council. RetrievedAugust 6, 2011.
  25. ^"Meet Our Brand Ambassadors".amfam-prod-kryssdtk9-american-family-insurance.vercel.app. RetrievedNovember 10, 2023.
  26. ^"Kathy Ireland — American Family Insurance Brand Ambassador".
  27. ^abc"Yelich joins American Family as brand ambassador". NBC15.COM. Archived fromthe original on April 17, 2020. RetrievedAugust 19, 2016.
  28. ^"Derek Jeter — American Family Insurance Brand Ambassador".
  29. ^"Christian Yelich was named a brand sponsor for American Family Insurance". Milwaukee Business Journal. RetrievedMarch 13, 2020.
  30. ^"Christian Yelich — American Family Insurance Brand Ambassador".
  31. ^"The Scott Brothers — American Family Insurance Brand Ambassadors".
  32. ^"Steve Stricker — Brand Ambassador".
  33. ^ab"Ambassadors we believe in". AmFam.Com. RetrievedMarch 13, 2020.
  34. ^"American Family Insurance Brand Ambassadors Kevin Durant And J.J. Watt Star In New Ads Promoting The Company's "Insure Carefully, Dream Fearlessly" Promise" (Press release). Cisson PR Newswire. RetrievedMarch 13, 2020.
  35. ^"American Family Insurance Signs Singer-Songwriter Legend as Brand Ambassador". Insurance Journal. August 19, 2016. RetrievedMarch 13, 2020.
  36. ^"American Family Children's Hospital and Pediatric Services, UW Health, University of Wisconsin Hospital, Madison". Archived fromthe original on September 6, 2007.
  37. ^"Wisconsin State Journal". Archived fromthe original on November 18, 2007. RetrievedSeptember 20, 2007.
  38. ^"American Family Children's Hospital".University of Wisconsin Foundation. February 20, 2011.
  39. ^"American Family Children's Hospital, UW Health, University of Wisconsin Hospital, Madison". Archived fromthe original on September 6, 2007. RetrievedSeptember 20, 2007.
  40. ^"United Way of Delaware County". Archived fromthe original on November 18, 2007. RetrievedSeptember 19, 2007.
  41. ^"Home". Archived from the original on November 18, 2007. RetrievedSeptember 20, 2007.{{cite web}}: CS1 maint: bot: original URL status unknown (link)
  42. ^"American Family Insurance giving 10% credits on auto policies in additional COVID-19 pandemic relief".Wisconsin State Journal. May 23, 2020.Archived from the original on May 27, 2020. RetrievedJune 16, 2020.

External links

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